Thursday 12 April 2018

Brief 1: Transparency within the third sector

Transparency & Trust (or lack thereof):

Being clear about how things work has been shown to be a way of gaining the trust of consumers or the public in general.

Monzo - clear, honest banking.

"There is a need to double down on transparency and accountability. That’s not about including more detailed, obscure financial information in an annual report, but about putting as much effort into explaining that good governance costs money as into proving what’s been achieved. Charities must explain that they want to be as efficient as the best businesses, and need to invest in their staff and their skills to do that."

"People – including staff and volunteers – want to know how charities are run, and if they are managed in line with the values they profess to live by."

"How the sector makes a difference is now just as important as if and why it makes a difference."

"Even more than technology, what’s changed is people’s attitudes toward authority. They don’t trust it. They want to see people who look like them running things. Any movement that earns legitimacy has to spread ownership around. The Ikea effect applies: People value what they helped build."

This is a key aim of our hub is to allow the public to see how things work and the effectiveness of their workings. Not necessarily a big company hiding things behind closed doors, as this sometimes can lead to people being hasty with their trust towards these bigger companies - case and point Oxfam's recent scandal.

"The founder doesn’t dominate the network so much as manage the community." Both me and Jon are in agreement towards creating a network in this manner, which again will hopefully further people's trust towards the hub.


Sources

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